Privacy Policy

Template text — review and adapt before going live.

This page is boilerplate provided as a starting point. Have it reviewed for your jurisdiction (GDPR, CCPA, etc.) before launch.

What we collect

To deliver your eSIM, ToucanSim collects your email address and order details (plan, destination, price, timestamps). Payments are processed by Stripe — we never see or store your full card details.

How we use it

To provision your eSIM with our wholesale carrier partner.
To email you the eSIM QR code and activation instructions.
To provide customer support and process refunds.

We do not sell personal data or send marketing email without consent.

Third parties

Order data is shared only with the parties needed to deliver the service: our payment processor (Stripe) and the eSIM provisioning partner. Each processes data under their own privacy policies.

Retention

Order records are retained for accounting and support purposes. You may request deletion of your personal data by contacting us; we may retain records we are legally required to keep.

Contact

Privacy questions or requests: support@example.com.